Prescription Refill Request Form

We are happy to accept prescription refills online. You can use the form below or log in to your pet portal and make a request there! Please use the comment box to let us know how your pet is doing!.

Please note that prescription refills require 24 hours for us to process. We will contact you when your prescription is ready for pick up.

Do you know that if we don’t have a medication in stock, we will order it for you? We pride ourselves on being a full-service veterinary clinic, and that includes providing you with any drugs your pet may need.

Despite doing our best to offer our community convenient access to medication their pets need through our in-clinic pharmacy, there has been an increase in the number of requests for written prescriptions. This has resulted in an increased workload for the veterinarians, so we have decided to implement a professional services fee for writing prescriptions that will not be filled through us. This fee, which is currently $21.70, allows the veterinarians to be compensated for the time it takes for them to review the medical history and issue the prescription. The fee will not apply to any prescription that you fill through us, only to those you wish to take directly to other pharmacies.

*Please be aware that due to regulations set forth by the College of Veterinarians of British Columbia, some prescriptions may require an exam prior to being dispensed. This ensures that your pet is healthy enough to handle the potential side effects of some prescriptions and provides further confirmation that the medication is appropriate for your pet’s current condition

IMPORTANT: Prescription Refills and Food Orders are not confirmed until you have received a notification. A Client Care Team member will contact you by phone, text, or email.
  • Number of milligrams per tablet/capsule/millilitre (e.g. 10mg tablets, 2mg/ml, etc)
  • Desired quantity (e.g. 150 ml, 3 vials, 90 pills, 4 months worth, etc.)
  • How often you give it (e.g. twice daily, once weekly, etc)